Last updated: 5 August 2026
Oraclelaw Limited (“Oracle Law”, “we”, “us”) is committed to protecting your personal information. This policy explains what we collect through this website, why we collect it, and what your rights are.
This policy covers the website only. If you become a client, you will receive a separate, more detailed privacy notice covering how we handle information in the course of providing legal services.
Who we are
Oraclelaw Limited is a firm of solicitors regulated by the Law Society of Scotland.
Registered office: 1A Helena House, Busby Road, Clarkston, Glasgow, G76 7RA
Company number: SC376004
ICO registration number: ZA447202
Email: [email protected]
Phone: 0141 404 1091
We are the data controller for the personal information described in this policy.
What we collect and why
Information you give us
When you complete an enquiry form on this website, we collect your name, email address, phone number, and whatever information you choose to include in your message.
We use this solely to respond to your enquiry and, where relevant, to provide the legal services you have asked about.
Lawful basis: where you are asking about instructing us, we process this information to take steps at your request before entering into a contract. Where your enquiry is more general, we rely on our legitimate interest in responding to people who contact us.
Information collected automatically
When you visit this website, our systems and service providers automatically collect technical information including your IP address, browser type, device type, the pages you visit, and how you arrived at the site.
We use this to keep the site secure, to diagnose problems, and to understand how the site is used so we can improve it.
Lawful basis: our legitimate interest in the security and proper operation of our website. Where this involves non-essential cookies, we rely on your consent.
Analytics and advertising
Where you consent, we use Google Analytics to understand how visitors use our site, and Google Ads to measure the effectiveness of our advertising. These services set cookies and may process your information outside the UK.
Lawful basis: your consent, given through our cookie banner. You can withdraw it at any time.
Who we share information with
We do not sell your personal information, and we do not share it for marketing purposes.
We use the following service providers, who process information on our behalf:
| Provider | Purpose |
|---|---|
| Hostinger | Website hosting |
| Cloudflare | Website security and performance |
| Twilio SendGrid | Delivering emails sent from our website |
| Microsoft | Our email system |
| Website analytics and advertising measurement (with your consent) |
Some of these providers are based outside the UK. Where information is transferred internationally, it is protected by appropriate safeguards, including the UK International Data Transfer Agreement or the UK Extension to the EU-US Data Privacy Framework.
We may also disclose information where we are required to do so by law, by a court, or by our regulator.
How long we keep it
Website enquiries that do not lead to us being instructed are kept for 12 months, then deleted.
If you become a client, your information is retained in accordance with our professional and regulatory obligations. This is normally at least ten years from the conclusion of your matter. Your client care letter will confirm the position for your matter.
Website analytics data is retained for 14 months.
Your rights
Under UK data protection law you have the right to:
- Access the personal information we hold about you
- Rectify information that is inaccurate or incomplete
- Erase your information, where there is no continuing legal reason for us to hold it
- Restrict how we use your information
- Object to processing based on our legitimate interests
- Data portability – receive certain information in a portable format
- Withdraw consent at any time, where we rely on consent
Some of these rights are limited where we are required to retain information for legal or regulatory reasons.
To exercise any of these rights, contact us at [email protected]. We will respond within one month.
Complaints
If you are unhappy with how we have handled your personal information, please contact us first at [email protected] so we can try to put things right.
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
ico.org.uk
Security
We take appropriate technical and organisational measures to protect your information, including encryption in transit (SSL), firewall protection, restricted access to systems, and regular security monitoring.
No system is completely secure. If you have particularly sensitive information to send us, please call us on 0141 404 1091 rather than using the website form.
Cookies
This website uses cookies. For full details of what we use and how to control them, see our Cookie Policy.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Where changes are significant, we will make that clear on this page.
Contact
Oraclelaw Limited
1A Helena House, Busby Road, Clarkston, Glasgow, G76 7RA
[email protected]
0141 404 1091